Working at terrible*

We are creative, collaborative and proactive problem solvers who genuinely care about music, products, artists and their fans. We look for people who are a lot like us, but who can also bring new ideas and perspectives to the team, the company and the wider industry. Curiosity and a willingness to learn and grow are essential traits for all team members.

Application process*

We ask for non-AI generated covering letters to be sent with a CV or resume. Our long-listed candidates are asked to complete a test. We then select a shortlist and invite candidates to a 30 minute, first interview via video call. Final round candidates will be invited to longer, second interviews. Second interviews will be held in person where possible. Our hiring process lasts between 3 and 6 weeks.

We review every application carefully, but due to the volume of applications we receive we unable to respond to every applicant.

Current Vacancies*

  • General duties

    • Liaising with clients, suppliers and the production and online team to plan and manage the delivery of merchandise and tools to warehouses and on tour to venues locally and internationally

    • Managing relationships with couriers and carriers and suppliers

    • Keeping clients and the team informed of tracking with AfterShip and monitoring for any exceptions and resolving ASAP

    • Managing the short-stay tour merch warehouse and all inventory including POS, iPads and their movements

    • Helping plan tours and restocks with tour managers and artist teams

    • Ensuring the smooth passage of goods through customs and flagging any potential problems with shipments in advance

    • Ensuring all costs are accounted for correctly and helping meet tour budgets

    • Managing all inbound and outbound deliveries

    • Keeping up to date on current ship times and holidays globally

    • Creating projections and pricing strategies for tours

    • Managing inventory and restocks for tours and stores with the production team

    • Managing all logistics billing and working with finance team

    Essential skills and traits

    • Excellent communication skills, written and verbal with the ability to build and maintain relationships with others easily

    • Excellent eye for detail

    • Understanding of the music industry and its stakeholders (or willingness to learn)

    • Highly organised, natural problem solver with a positive attitude towards work and the challenges of the work

    • Confident, calm and clearheaded

    • Able to work to strict deadlines and manage your own workload effectively, when necessary

    • Able to work successfully within a team of people

    • Self-starter, with a proactive approach to taking on tasks and projects who is process driven

    • A love of physical products, apparel and music

    Please apply with a non-AI generated covering letter and a copy of your most up to date CV by emailing jobs@terrible.group. Please note that this is an office based role.

    Vacancy Posted 5th March 2025